GDPR Documentation For Review

We are providing you additional important GDPR information contained in the following three (3) documents for your review:

  1. An FAQ (Frequently Asked Questions) document that includes important information about GDPR in relation to your practice’s use of LivingMatrix. Download the FAQ
  2. An addendum to our Provider Agreement with terms pertaining to GDPR. Download the addendum
  3. The application privacy policy updated to reflect changes specific to GDPR. Download the privacy policy

To view the files, simply click the link and read each document. Alternatively, you can download each file for your records. To download the files, please “right click and save as” on a PC or “ctrl-click” on a Mac.

We integrate and utilize the services of several third-party providers in order to provide full service to our customers. Below is the list of our sub-processors and, by agreeing to our Terms and Conditions and Privacy Policy, you agree to our use of these sub-processors.

6/15/2018 Sub-processors
3rd Party Service/Vendor
Purpose
Country
Website Address
Appointment Core
Appointment Scheduling
USA
https://www.appointmentcore.com
Google Drive
Gmail, Docs, Drive, and Calendar for business
USA
https://gsuite.google.com
InfusionSoft
Customer Organization
USA
https://www.infusionsoft.com
Jira Atlassian
Project Management
https://www.atlassian.com
Mailchimp
Marketing Automation
USA
https://mailchimp.com
Pipedrive
Sales Platform
USA
https://www.pipedrive.com
SendGrid
Email Service Provider
USA
https://sendgrid.com
Twilio
Communications Technology Provider
USA
https://www.twilio.com
Zapier
Connecting Applications
USA
https://zapier.com
Zendesk
Customer Support Connectivity
https://www.zendesk.com
Zoom
Video Communications
USA
https://zoom.us

When an existing Practice Owner logs in to your LivingMatrix account, we ask the owner to acknowledge and accept the addendum to the Provider Agreement in the application. The Privacy Policy also reflects these updates.

We know that this is an important undertaking for you and your practice, so please review these documents and should you have any questions please do not hesitate to reach out and contact us at support@livingmatrix.com.

Best regards,

The LivingMatrix Team

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